Tag Archives: Bpo
Tactical Uses of Telemarketing
Like any outsourcing decision, retaining outside telemarketing services should be subject to cost/benefit analysis. Evaluating the costs may be a complex process in some cases, but it is at least a quantifiable side of the equation. Less readily quantifiable are … Continue reading
Posted in Customer Service
Tagged Bpo, Bpo Services, Business Process Outsourcing, Call Center, Call Centre, Contact Center, Customer Service, Customer Support, Data Mining, Outsourcing, Outsourcing Services, Telemarketing, Telephony
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Roundtable: Getting Your Strategy Right From the Start
Jamie Liddell, SSON’s online editor, sat down with a few practitioners at the recent Planning & Implementing Successful New Shared Services event in London to identify winning strategies from the get-go. Site selection, according to the consensus, is not key; … Continue reading
Posted in Organizational
Tagged "shared Services", Bpo, Implementation, Location, Organization, Outsourcing, Roundtable, Selection, Services, Shared, Site, Sourcing, SSC, Sso, Sson, Strategy
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Unfolding Rpo (recruitment Process Outsourcing): Great Days Ahead
The word outsourcing can be easily misinterpreted with off shoring.. It is always advisable to shift clients account to an overseas location after the completion of a certain number of recruiting cycles. If it is initiated in the best manner … Continue reading
Posted in Human Resources
Tagged Bpo, Recruitment, Recruitment Agency, Recruitment Process Companies, Recruitment Process Consultancy, Recruitment Process Outsourcing., Rpo
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