Tag Archives: Customers

Small Business – A Recession Strategy in 7 Steps For Retaining New Customers

1. Provide A Reason To Come Back To You You don’t know why some individual or company uses your product or service for the first time. You do know that they’re more likely to use it again if you make … Continue reading

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How Shopkeepers Can Unite and Provide Discounts to Loyal Customers

Many retailers and shopkeepers are quite receptive to the idea of uniting, and working together to provide discounts to their shared customers. Shopkeepers are beginning to realize that this is the only way for them to compete with bigger retail … Continue reading

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The Customer Isn’t Always No. 1

Customers expect small businesses to provide the best customer service. However, by holding on to the old customer service strategy that the customer is No. 1, many small businesses have failed potentially loyal customers and watched their sales stagnate, retention … Continue reading

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Customers, Nothing Else Matters

It doesn’t matter how well you know the whats if what you really need is to know the whys. And the gap between knowledge and comprehension is never greater than in business when you need to be able to answer … Continue reading

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Building Partnerships: Identifies Partnership Needs

Analyzes the organization and own area to identify key relationships that should be initiated or improved to further the attainment of own area’s goals. Competition today means getting to the finish line first with better products and services. What is … Continue reading

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8 Ways to Get More From Your Existing Customers

For many of us – especially those in service businesses – our existing and previous customers are vital for three reasons: 1. They have already bought from us, so providing they had a good experience, they might buy from us … Continue reading

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Creating a Vision and Mission

For any business to succeed, it must know what it is about. It must be able to clearly describe why it is there, and what it is there to achieve. Developing a vision and mission statement is a way of … Continue reading

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