Four Way You Can: Rewards Living the Vision and Values
Recognizes and rewards associates whose actions support the organization’s vision and values.
To help the vision and values become their guiding principles, associates need cues to tell them when their behaviors are appropriate and when they aren’t. An effective way to do this is to recognize and reward associates who live the vision and values and to address inconsistent behavior of people who don’t.
1. Give positive feedback.
Giving positive feedback when associates’ actions support the vision and values sends a clear signal that their efforts are noticed and appreciated. Follow these guidelines:
* Give feedback as soon as possible after the positive behavior occurs. Waiting too long implies that the actions are unappreciated and that the values are not a priority.
* Give specific feedback about what the person said or did to support the vision and values. This helps ensure that the correct behavior will be repeated.
* Be sincere. Don’t say a person said or did something well if you don’t believe it.